Privacy Policy

1. Information We Collect

When you browse, register, or order from Sports Fuel Nutrition, we may collect:

• Personal Identification: Full name, shipping address, billing address, phone number, and email address.
• Transactional Records: Order identifiers, product configurations, selected flavor profiles, order value, and delivery tracking data.
• Technical Identifiers: IP address, device telemetry, browser type, and operating system to guarantee checkout session security and mitigate automated abuse.

2. How We Use Your Information

Your data is used strictly for legitimate operational purposes:

• Processing, packing, and dispatching your Sports Fuel Nutrition orders via our express logistics network.
• Sending automated transactional notifications (order confirmation, invoice, tracking updates, and delivery confirmations).
• Responding to customer care inquiries and processing return/refund requests within agreed SLAs.
• Preventing fraudulent payments, bot attacks, and unauthorized access to user accounts.

3. Payment Security & Tokenization

All electronic transactions (UPI, RuPay, Visa, MasterCard, and Netbanking) are processed through RBI-approved, PCI-DSS Level 1 certified payment gateways. Sports Fuel Nutrition does not store your card numbers, CVVs, or UPI PINs on any server. All payment data in transit is shielded with SHA-256 and TLS 1.3 encryption protocols.

4. Courier & Logistics Partners

To complete your delivery, we share necessary delivery details (name, shipping address, and phone number) with trusted national 3PL courier partners (e.g. Bluedart, Delhivery, Ekart, DTDC). These partners are legally bound by strict data processing confidentiality agreements and cannot use your details for promotional activities.

5. Cookies & Tracking Preferences

We use strictly necessary cookies to keep your shopping cart state, session authentication, and CSRF protection active. Optional analytical cookies help us diagnose checkout bottlenecks and optimize page load speeds. You can adjust your browser cookie settings at any time without disabling core checkout capability.

6. Grievance Officer & Contact Information

In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, the details of the designated Data Privacy & Grievance Officer are provided below: