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1. Introduction

Sports Fuel Nutrition (website: https://sportsfuelnutrition.in/) values your trust and is committed to protecting your privacy. We are an India-based company offering high-quality gym sport supplements to enhance your fitness journey. Please read this Privacy Policy carefully, as it outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in this policy.

2. Data Collected
Data Storage Location

We are an India-based company, and our website is hosted on servers located in India. Our hosting provider complies with applicable data protection regulations, including the Information Technology Act, 2000, and ensures that your data is stored securely. For more details on our hosting provider’s privacy practices, please contact us directly.

Registration Data

When you register on our website, we store your chosen username, email address, and any additional information you provide in your user profile. You can view, edit, or delete your personal information at any time (except for your username, which cannot be changed). Website administrators can also access and modify this information to manage your account.

Purchase Data

When you make a purchase on our website, we collect information such as your name, email address, billing/shipping address, and payment details to process your order. This information is stored securely and used to provide you with order confirmations, shipping updates, and customer support.

Support Data

If you contact us for support, we may collect information you provide, such as your name, email address, and details related to your inquiry. Support requests are handled through our internal systems or trusted third-party platforms that comply with data protection standards. We will ask for your consent before sharing any data with third-party support systems.

Comments

When you leave comments or product reviews on our website, we collect the data entered in the comment form, along with your IP address and browser user agent string to help detect spam.

Contact Form

Information submitted via our contact form is sent to our company email, hosted by a secure email provider compliant with data protection standards. This data is used solely for customer service purposes and is not used for marketing or shared with third parties without your consent.

Google Analytics

We use Google Analytics to collect anonymous data about website usage, such as page views and visitor behavior. No personally identifiable information is stored. To opt out of Google Analytics tracking, please use this link: Google Analytics Opt-out.

Cases for Using Personal Data

We use your personal information for the following purposes:

  • Verifying and identifying users during website usage;
  • Processing orders and providing customer support;
  • Sending order confirmations, shipping updates, and important notifications;
  • Preventing fraudulent transactions and ensuring the security of your personal information;
  • Customizing your shopping experience to make it more engaging;
  • Ensuring the website performs smoothly and administrative functions are maintained.
3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to remember preferences, manage shopping carts, and provide anonymized tracking data to tools like Google Analytics. You can disable cookies in your browser settings, but this may affect your experience on our site.

Necessary Cookies (All Visitors)

  • PHPSESSID: Identifies your unique session on the website.
  • woocommerce_cart_hash: Helps manage your shopping cart contents.
  • woocommerce_items_in_cart: Tracks items in your shopping cart.

Necessary Cookies (Logged-in Customers)

  • wp-auth: Authenticates logged-in users and verifies passwords.
  • wordpress_logged_in_[hash]: Confirms your login status and verifies your identity.
  • wordpress_test_cookie: Ensures cookies are functioning correctly.
  • wp-settings-[UID]: Customizes your view of the admin interface and main site interface.
  • wp-settings-time-[UID]: Stores settings for your user ID to personalize your experience.
4. Who Has Access To Your Data

If you are not a registered user, we do not retain any personal information about you. For registered users, your data may be accessed by:

  • Our system administrators for website maintenance and security;
  • Our customer support team to assist with your inquiries or orders.
5. Third Party Access to Your Data

We do not share your personal information with third parties in a way that reveals your identity, except with trusted partners necessary to provide our services, such as:

  • Payment Processors: To process payments securely, we use trusted payment gateways that comply with data protection standards.
  • Shipping Partners: To fulfill orders, we share your name and shipping address with logistics providers.
  • Support Platforms: Support inquiries may be handled through third-party platforms that comply with data protection regulations.
6. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

7. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

8. Your Data Rights
General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

9. Third Party Websites

Our website may include links to third-party websites, such as social media platforms or payment processors. These sites are not screened for privacy or security compliance, and we are not responsible for their practices. Please review their privacy policies before interacting with them.

10. Release of Your Data for Legal Purposes

We may disclose your information if required by law, such as in response to a government request, subpoena, or legal investigation. We will notify you of such requests where possible, unless prohibited by law. You release us from liability related to the lawful disclosure of your information to law enforcement or private litigants.